On conducting research in development sector and doing field work it appears that there are divergent views on how a question of interest (enquiry) should be pursued. These academic concerns – epistemological and ontological, were clearly unknown to us in our comapny where we have done contract research for small businesses, funding agencies and NGOs. We had a question, we had an agreed structure of enquiry and then we proceeded to the field to find out whats going on and we sought observations guided by our pre-decided structure. At one level it appeared intuitive to us. Of course, it requires domain knowledge and prior experience in that field of research but then that is all. We did have it. Also that we have persistently worked on it over the years.
The findings we came out with and the reports we developed during these research assignments always seemed to find acceptance with the client and was done to the client’s satisfaction. A testimony of this fact is that our company has grown solely on word of mouth and our image as well meaning, ethical researchers with a good value for money proposition. In our humble opinion we are just another cog in the wheel who try to do their job and learn from every single one of them.
This idea of ‘applied’ work (that we thought we were doing fairly well) complicated as one of us (I) entered academics. I am attending a course on research methods to take the quality of our work in our business to the next level. This next level we see as a widening of scope, depth and offer greater value to the clients in terms of insights and actionable knowledge.
In conducting academic research projects the knowledge framework, methods and final use perspective of the research are divergent from how one may conduct research in business. I am not entirely sure if the divergence that I am noticing here is universal or it is merely coincidental that we in our company have operated differently! Here is an instance –
In March 2012, we documented a small NGO’s work on using traditional methods of harvesting water in desert regions of Rajasthan, India. This NGO felt that it had a rather unique approach where it was not organizing the water scarcity affected community by using any external or ‘western’ approach of implementing projects but work with the community to mobilize them, drawing on their own, inherent societal values. There are no ‘timelines’ and no ‘plans’ in such mode of operation. In some ways this was a very fuzzy and unclear mode of working for an observer outside of the cultural and social realm of the people living in these deserts regions of Rajasthan. The organization now wanted this work documented because they had been successful in helping the people of the villages in this region to address their own water security by reviving the traditional water harvesting structures that have existed in the region for centuries. They felt this approach should be shared with a wider network of organizations and that they too could draw some learning from this experience.
We toured the region for over three weeks and actively observed the deliberative process and village meetings that happened between people. The staff at the NGO also constituted our subject of enquiry as their motivations mattered to the outcome of this NGO’s endeavour. The report was prepared and the NGO as well as its funding partner find it articulate and insightful, for now they had an identified process in place which could be shared with organizations. In short, they felt it was a practical guide to working in revival of traditional water harvesting systems.
When I presented the same study (in greater detail) to a group of academic researchers, I was questioned on the ‘knowledge constructs’ and ‘implicit assumption’ that our approach carried. No objection that we would like to raise to such questions of theoretical merit but we would like to ask ‘whats the point?’ . Too many good quality studies which actually help organizations benefit from clearly identifiable method to accomplish a change or implement a project are criticized on their epistemological considerations. While for a larger pursuit such questions may be of value and many a times they are (like they say ‘some research questions should have never been asked’ as in case of scoring human intelligence (IQ)). But in development sector it would perhaps be equally important not to score a research study only and primarily on theoretical basis. Examples of such theoretical, hard to identify what is being said and what was the point kind of research abound in academics.
Bottom line: There is a dire need of applied and practical variety of research as well, which serves the interested of NGOs who seek understanding and implementation knowledge of development issues and workable solutions to them.